Ordering

Shipping Information

Everything you need to know about how, when, and where your Hasbro Leather order ships.

Ships from Norwalk, CT

Every order leaves our Connecticut store.

United States Only

We ship to all 50 states — no international at this time.

Free Over $100

Free US shipping on orders over $100.

Processing Times

Orders are processed within 1–2 business days of payment confirmation. You’ll receive a shipping confirmation email with tracking once your order leaves our store.

Orders placed on weekends or federal holidays begin processing the next business day. Custom or made-to-order items have longer lead times, listed on each product page.

Carriers & Delivery Estimates

We ship via UPS, USPS, and FedEx depending on package size, weight, and destination. Carrier selection is made at our discretion to ensure reliable delivery.

Shipping MethodEstimated DeliveryNotes
Standard Ground3–5 business daysAfter processing; most in-stock orders
Back-Ordered Items7–14 business daysBack-order status noted on product page
Delivery estimates begin from the date of shipment, not the date of order. Delays due to carrier issues or severe weather are outside our control.
Shipping Rates

Simple, Flat Pricing

FREE

Orders Over $100

Free standard shipping on all US orders over $100 — applied automatically at checkout. No coupon code needed.

$9.99

Orders Under $100

Flat-rate standard shipping on US orders under $100. Rates are calculated automatically at checkout.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number you can use to follow your package on the carrier’s website. If you haven’t received a tracking email within 2 business days of ordering, check your spam folder first, then contact us and we’ll track it down.

Lost or Delayed Packages

Most delays are temporary and resolve on their own — weather and carrier backlogs can add a day or two. If your tracking hasn’t updated in several business days, or your package is marked delivered but you don’t have it, reach out right away.

We’ll work with the carrier to locate your order or file a claim. Hasbro Leather isn’t responsible for delays once a package is in the carrier’s hands, but we’ll always help you sort it out.

Quick Answers

Shipping FAQs

Do you ship internationally?
Not at this time. We currently ship within the United States only, with all orders dispatched from our Norwalk, CT store.
How fast will my order arrive?
Most in-stock orders arrive 3–5 business days after a 1–2 day processing window. Back-ordered and custom items take longer — see the product page for lead times.
Do I need a code for free shipping?
No. Free shipping applies automatically once your cart reaches $100 — no coupon required.
Can I pick up my order in-store?
Yes — if you’d like to pick up at our Norwalk shop instead of shipping, contact us and we’ll arrange it.

Questions about your order?

Our team is happy to help with anything shipping-related.

Contact Us